Privacy Policy

This Privacy Policy explains how 7 Bit Casino may collect, use, store and protect information when you visit the website, create an account, use our services or contact support. It also explains the choices and rights available to players in Australia. We aim to handle personal information fairly, transparently and only for legitimate business, security, service and legal purposes.

7 Bit Casino operates under a licence issued by Dama N.V. The casino offers provably fair games, giving players an independently verifiable record of each game outcome.

Information we may collect

The information handled by an online casino can depend on how you use the website and which services you access. We collect information that you provide directly, information generated when you use the site and information needed to help us operate a secure gambling service. We try to collect information that is relevant to these purposes and avoid requesting information that is not reasonably needed.

Account and contact details

When you register or manage an account, we may handle details such as your name, date of birth, residential information, username, contact details and account preferences. We may also keep records of communications with you, including questions sent to customer support, account requests, complaints and other service-related messages.

Identity and verification information

To help confirm identity, age and eligibility, we may request verification information or documents. These may include identity documents, proof of address, information about the source of funds or other details required for account security and compliance checks. The information requested can vary according to the circumstances of an account, the activity involved and applicable requirements.

Payments and transactions

We may record information about deposits, withdrawals, wagers, winnings, account balances and other transactions. Payment providers may process payment details on our behalf. We may receive transaction confirmations or limited payment information needed to identify, reconcile and support a transaction. We do not need to retain every payment detail in order to provide account services.

Technical and usage information

When you visit or use the website, we may receive technical information such as your IP address, browser type, operating system, device information, approximate location, pages viewed, access times and website activity. We may also use information about how you interact with the site to improve performance, investigate errors, protect accounts and understand general service usage.

How we use information

We use personal information for purposes connected with providing and managing the website and gambling services. The purposes may include the following:

Creating, maintaining and administering player accounts.
Processing deposits, withdrawals, wagers and other account transactions.
Confirming identity, age and account information where checks are required.
Detecting, preventing and investigating fraud, money laundering, collusion, misuse, unauthorised access and other suspicious activity.
Protecting the security, availability and integrity of the website, systems and player accounts.
Providing customer support, responding to questions and resolving complaints or account issues.
Communicating with you about your account, transactions, service notices, security matters and changes to our terms or policies.
Sending marketing communications where permitted and where you have provided consent or another lawful basis applies.
Understanding website usage, testing features, improving content and developing safer, more reliable services.
Meeting legal, regulatory, tax, accounting, record-keeping and responsible gambling obligations.

Where information is used for a purpose that requires your consent, you may withdraw that consent. Withdrawing consent does not affect processing that took place before the withdrawal, and it may not stop processing that is necessary to provide an account, protect the service or meet a legal obligation. If you choose not to provide information that is reasonably required, we may be unable to open, maintain or fully support an account.

Sharing information

We may share relevant information with service providers that help operate the website and its functions. These providers may support payment processing, identity and verification checks, fraud prevention, technology, hosting, security, customer support, analytics, communications and professional services. They are expected to handle information only for appropriate purposes and with suitable safeguards.

Information may also be shared where reasonably necessary to protect players or the service, investigate suspected unlawful or harmful activity, respond to a valid legal request, support a business or technology transition, or meet applicable obligations. We do not intend to share personal information for unrelated purposes without a suitable basis.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies. Cookies are small files or identifiers stored on your device that can help remember settings, keep an account session working, support security, measure website performance and understand how pages are used. Some cookies may be provided by service partners that help us operate particular website functions.

You can manage or restrict cookies through your browser settings. Depending on the settings you choose, some website features may not work correctly, and you may need to repeat preferences or sign-in steps. Information displayed by your browser can help you understand which cookies are stored and how to remove or block them.

Security measures

We use reasonable administrative, technical and organisational measures to help protect personal information from unauthorised access, alteration, disclosure, loss or misuse. Measures may include access controls, authentication procedures, monitoring, secure communications and the careful selection of service providers. No internet transmission or storage system can be guaranteed to be completely secure, so players should use strong account credentials, protect their devices and contact support promptly if they suspect unauthorised activity.

Storage and retention

Personal information may be stored by us or by service providers in electronic systems and other records. Access may occur from locations outside Australia where needed to provide services or support. Where information is handled across borders, we aim to use appropriate safeguards and require responsible handling by relevant providers.

We keep information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communications records must be kept for a period required by law even after an account is closed. When information is no longer required, we may delete it, anonymise it or securely dispose of it.

Your privacy rights and choices

Depending on the circumstances and applicable privacy requirements, players may have rights concerning the personal information we hold about them. These rights may include asking for access to information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information and withdrawing consent to marketing communications. Some requests may be limited where information must be retained, where disclosure could affect security or another person's privacy, or where processing is required for legal and operational purposes.

How to make a request

To exercise your privacy rights, including access, correction, deletion of your data or withdrawing consent to marketing, contact support@7-bit-casino.wtf. Please describe your request clearly and provide enough information for us to identify the relevant account or records. We may ask for reasonable information to verify your identity before completing a request. This helps protect personal information from unauthorised access.

You can also use the available unsubscribe option in a marketing message, where provided. Even if you opt out of marketing, we may still send essential service communications, such as account, transaction, security or policy notices. Closing an account or requesting deletion does not automatically remove records that we are required to keep or information that is needed to establish, exercise or defend legal claims.

Updates and questions

We may update this Privacy Policy when our services, technology, legal obligations or information practices change. The current version will apply to information handled after it is published, subject to any rights or requirements that apply. We encourage players to review this page from time to time. If you have a question about this policy, how your information is used or a privacy request, please contact support@7-bit-casino.wtf.